Business Etiquette - Office, Email & Phone

This course deals with the day to day atmosphere in the office, whether you are face to face with your client or people you correspond with, on the phone or emailing them.

During this course, we will discover:

  • Why etiquette is important
  • Pointers on how to properly use your telephone and email
  • How to behave professionally at business encounters
  • proper workplace etiquette
Your cost:
General credits:
BOC credits:
0.60 (B)
Passing score: