Collections - Unlock Your Profits

Unlocking Your Profits will help you in understanding the importance of having a written collection policy. This course covers the Federal Fair Debt Collections Act to ensure you are not violating the laws pertaining to proper collections of debts. You will learn how an effective collection policy will help you stay compliant with the CMS Integrity Policy. This course is written for DMEPOS owners and their employees who are involved with Accounts Receivable. All employees should complete this training upon hire and then annually.

This course will cover the following objectives:

  • Be able to Define a good Credit Policy.
  • Invoicing and proper communications.
  • Keeping up with transit movements.
  • Contacting clients properly with overdue bills.
  • Use your aging not your feelings.
  • Train your staff.
  • Making mistakes, admitting when you are wrong.
  • Follow State and Federal Law.
  • Medicare Integrity Policy.
  • Federal Fair Debt Collections Practices Act
  • Consider third party collections
  • Realize you will never collect every account
Your cost:
General credits:
BOC credits:
1.50 (B)
Passing score: